Webpage Creation Process

ITSM:
Type: Web-based – so focus on web form images

Keyword: itsm software KD-28 (medium) Volume: 1.2K

High-level points:

1. Raise Complaints & Incidents (Streamline service requests)
2. Approvals
3. Assign complaints to relevant technician automatically
4. Notify requestor automatically once the issue is fixed
5. Manage severe issues in the ticketing system
6. Generate appropriate audit reports
7. Customize your own process of ITSM (workflow)

• Easily configure workflows for Knowledge Management, Service Levels, and Task Management

1. Move from reactive to proactive ITSM
2. Axonator helps you to act fast for Immediate Results
3. Integrate with your existing systems
4. Resolve requests/problems based on strong SLAs
   or
   9.Define SLAs to provide in-time service

Benefits:
Improve IT productivity
Gain visibility into processes and services
Provide mobile connectivity
Incident management

References:
Content:
https://www.servicenow.com/products/itsm.html (check last part of the page)

Graphics:
https://freshservice.com/solutions/it

Next page will be: IT Asset Management